Usacomplaints.com » Telecommunications » Complaint / Review: BCS Wireless / AT&T wireless - Deceptive business practices!. #226005

Complaint / Review
BCS Wireless / AT&T wireless
Deceptive business practices!

In March of I obtained a promotional notice from "AT&T Instant" supplying a free-phone when becoming a member of new support. I named and was provided a range of telephones and support deals. Over the following handful of hours I obtained two telephone calls from AT&T Wireless, someone to verify the purchase and also the different was an inquiry.

At that time, I ensured that I'd have thirty days amount of test and therefore I really could stop the support without any extra-cost. They supplied me with two mobile phones free of charge. Since I had been disappointed using the service supplied, I ended the support. They directed me to make use of the return address supplied to deliver back the telephone, and that I could be accountable till it had been delivered.

I delivered the telephones because it was requested. They stated to get a very long time they didn't get the telephones. Nevertheless, I named advantages and gathered data and files and demonstrated for them the telephones were sent to the address supplied. Along with the fake stated, they charged me a firing charge and large telephone expenses (U$628.61) from the telephone that I simply had for 2 weeks.

Six months later, I obtained an assortment notice from IMPROVED RECOVERY COMPANY challenging $150.00 with respect to BCS Instant. It was the very first time I heard about BCS Instant.

I approached ERC, the collection company, and was initially informed that BCS Instant stated the service have been disturbed by AT&T, and that I owed for support. Comprehending that it was not the case I asked them further, then they stated I'd terminated the "Agreement" for that telephone. I told them I'd make use of the telephone for 2 weeks, and that I had 30 days amount of test. Once they evaluate my situation the “Collection" company claims BCS Wireless stated they never got the telephone back, it visited AT&T. At virtually no time was I actually resulted in genuinely believe that I had been coping with anybody apart from an AT&T. Therefore today I've been informed three distinct tales why I owe $150. Lastly, after 4 weeks calling them-and attempting to clarify my scenario, they stated that used to do not require to be worried about the statement or my credit history.

Since ENHANCED RECOVERY COMPANY, who had been employed presumably by BCS Instant to gather is currently supplying a negotiation, I requested for an address where I really could create or perhaps a telephone number to get hold of BCS Instant myself concerning the selection. They stated they did not have that info. I named AT&T who's today informing me I owe them nothing; they display the support was terminated in March.

After 24 months questioning why my credit point wasn't proficient at it had been said to be (I spend my expenses promptly and that I don't have any debt). To be able to discover the key reason why I don’t have great credit, I went to experian.com and operate my credit. Excessively annoyed I noticed that the had “Collection Balances and Public Records” reducing my rating. I named the credit record organization and also the small that I understood that BCS instant/AT&T wireless were the accountable for my poor credit.


Offender: BCS Wireless / AT&T wireless

Country: USA

Category: Telecommunications

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