On Thursday the 23rd of Feb, i reserved to locations to go to the post exercise course they provide, i en-quired concerning the occasions and was informed the courses were a Mon at 7:30, along with a Friday at 8:15, i subsequently taken care of two locations via my credit card for that Friday course at 8:15. Myself and my buddy reached vigor at 8:00pm once we were likely to attend the 8:15 course. We visited party and requested for the pre-arranged seats. We were not informed the course had ready started at 7:30, we were simply provided our seats, therefore was nun the smarter the course had started. From the period we got fitted and surely got to the area, it had been 8:10, to that the teacher contacted us and questioned if we have there been for that post exercise, i recommended yes, she subsequently responded that people were 40 minutes late, which we'dnot have now been ready to complete the course anyhow because they were completely reserved, she also informed us that this wasn't the very first time they'd completed this. While you can see right now, we weren't pleased about that, i visited party and requested to get a reimbursement, when I have been informed the incorrect situations. A manger was subsequently presented who stated that we couldn't possess a reimbursement because they do not do them. I discussed that people have been informed the wrong occasions using a employee, his response was he could not consider my term for this, the one thing he could do is I would like to make use of the seats for that next course. I subsequently discussed that people do shift-work, therefore wasn't certain whenever we might next come, he explained that's all he is able to do. Not once did he apologize for that trouble, he simply had a poor perspective and declined to assist us.
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