My son ordered the rise to the rim program 11/18/04 and had $20.85 removed from his paypal account the same day. After waiting 2-3 weeks for the product to arrive he tried to contact them several times via email.
I tried calling many times only to get an answering machine. When I finally spoke to a person, he promised to call back immediately and after waiting several hours, he never returned the call but he knew we did not receive the item.
A couple of days later I spoke to this person again, recognized his voice and when i asked him why no return phone call, he apologized profusely. I then found out his son is the one running this website and I told him our predicament, he told me his son was very neglectful and that my son should get his money back plus a free program. He promised to get a hold of his son and take care of this. He asked me for my phone number and again promised me a call, but I never got one.
On 1/20/04 @10:35 pm I finally got through again and spoke to a girl named Linda Cole. She said she was the website owner's sister. I told her the story again and she told me she would refund my son's money immediatly and he should receive it in 5-7 days. It had now been almost 10 days and no refund to him. I tried calling several times tonite, all long distance but there was no answer.
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