Usacomplaints.com » Sports » Complaint / Review: 24 Hour Fitness - Worst customer service from inida. #650229

Complaint / Review
24 Hour Fitness
Worst customer service from inida

Beloved visitors, simply consider the MONEY STATEMENTS should you choosenot have occasion for that specifics.

(A) POOR SALESMAN - The salesperson explained restoration is $49 each year. I just discovered since restoration is $99.

(W) HARASSING TELEPHONE CALLS - They put up a memory for restoration. That indication can be an ALARM. It calls me twice each day having a speech communication to restore. TWICE EACH DAY DAILY for just two months. I expected them to place me on no-call listing - will need to begin to see the consequence of that.

(D) INEXPERIENCED CUSTOMER SUPPORT FROM INIDA - Twice I've named them-and requested them to deliver me my initial agreement. Twice they explained they'd deliver it also it'd get 5-7 days. I waited fourteen days. Twice I expected to get a boss, they explained NO BOSS ACCESSIBLE AND PLEASE CALLBACK.

(N) QUESTIONABLE OR INEXPERIENCED RESTORATION - After conflicting condition with ASIA customer serive - I named CORPORATE (It ended up they're likewise from ASIA) and described the current scenario and informed the consultant that I'm thinking about maintaining my account and restore only when it is $49. She explained "sorry for that (current) difficulty with customer support, at the moment I will restore for you personally at $49". I repeated that 3 occasions about the telephone call: (1) to her straight (2) informed her again that I want her to become on-hold for 2 units to determine if my spouse may restore at $49 (3) I do want to understand she's getting JUST $49. She requested for my charge card data and went forward and cost at $99 actually I repeatedly informed her $49. AT virtually no time in this telephone call that she explained THAT IT'S NOT $49. She just explained that she charged $99 after I questioned her again just how much she is billed.

(e) boss attempted to produce me keep my restoration at $99 by telling that i'll lose my choice to continue if he's to provide me the reimbursement.

- at the moment, he cannot do something for me personally. He explained he may return the $99 that her worker incurred. But i'll lose the option to renew my agreement. I told him based on the things they have now been informing me, I ought to possess the next 3 months to help make the choice to restore. Exactly why is he showing me the REIMBURSEMENT (that they screwed-up to start with) may AVOID my OPTION to restore within next 3 months. JUST Then, he explained he can alter it and so I have that option for that next 3 months.


Offender: 24 Hour Fitness

Country: USA   State: California   City: Torrance

Category: Sports

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