I told the owner, Rusty Berry, on 3 separate occasions that l am uncomfortable under water but wanted to give scuba diving a try. I told him that I would rent my equipment to make sure I liked it first before buying the Total Diving System. Rusty told me how much easier it is to use your own equipment and assured me, in his own words, "if anything happens, whether you don't like it don't feel comfortable or don't want to do it, we buy all the stuff back from you at the price you paid for it." While he was fitting me for the Dry Suit, I asked him again if the refund includes the Dry Suit and again he said, "yep, it includes everything you buy today." I completed the course and told him I was uncomfortable and didn't like diving, I asked for a refund and only then was finally shown the "Written Guarantee" for the very first time. Rusty also claims that I did not finish the program, although he personally discouraged me from finishing the last dive and just told me I need more time in the pool, which was already completed as part of the program before going out into the ocean. I asked Rusty to explain to me what part of the program I didn't finish and he refuses to answer. There was also no consistency in my classes, which were with a different group at a different time each week because Rusty failed to keep me informed on when and what time my classes were. My classes were taught hastily and inconsistently.
Once Rusty signs you up, charges you for all your equipment after promising everything has a money back guarantee if you don't like it, he washes his hands of you and moves on to his victim, leaving you to figure things out on your own, waste your time showing up to classes that aren't scheduled and breaks his money back promise. Rusty Berry is a FRAUD!!!
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