In July I paid Fitness Equipment Depot over $4000 for a commercial grade piece of fitness equipment. They assured me it would be delivered in around 6 weeks and I had checked them out on the Better Business Bureau, etc. And all seemed well. It is now 10 months later and they refuse send the item or give me a refund. I have called them dozens of times, speaking from line employees up to managers. Not one of them follows through on what they say will happen. I wanted to buy a Precor AMT 100i from them. Their web site shows this item is "in stock" (www.fitnessplus.com) but they tell me privately they are unable to get these items in. They also tell me they will send me a refund which they are refusing to send.
I'd advise every potential customer of Fitness Equipment Depot to walk... No run... Away and never consider making a purchase from them. You won't see your order or your money. These people are thieves.
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