Usacomplaints.com » Sports » Complaint / Review: Dick s Sporting Goods - Catrina Rip Off: Brand New Tee Cracks Down the Middle, No Money Back!. #515432

Complaint / Review
Dick's Sporting Goods
Catrina Rip Off: Brand New Tee Cracks Down the Middle, No Money Back!

When you are looking to spend your money on sports equipment, from personal experience, do not go to Dicks.
My father went to this store two weeks ago and bought a hitting tee. Then, the following week, after his ten year old daughter and six year old daughter had each hit off of it twice, we found a huge crack down the middle.
So, two days later, we go to return it to Dicks, the store who sold to us this junk. We go in and find the Customer Service counter and find Catrina, the lady working there at the time. She asked him what he needed.
At the top of his lungs he screamed at her like the world was about to end, I BOUGHT THIS PROUDUCT 2 WEEKS AGO. My 10 year old and 6 year old kid each hit off it twice and look at it now! He showed her the tee. I WANT MY MONEY BACK! He screamed once more. Do you have receipt? NO! Do you have a box? NO! Then sir, I cant do anything for you.
He gave her his credit card and she said, Unless you bought this product within 7 days of your purchase, I cannot access the receipt on this.
Then the manager came in. Her name was Suzanne. (She was scary) He had the exact same talk with her and all of the same answers. Then, heres where I come in. I ask her how often they took out their trash, and this information did us no good since they took out their trash every day. I thought of this because he had thrown away the box and receipt in a trash can upstairs at Dicks.
So my dad throws the tee down and walks out. YOU HAVE JUST LOST A CUSTOMER FOR LIFE! So the manager says, Well hold on to that for you sir. And he just walks away, head high.
So, what I am getting to is, DICK'S IS A RIP OFF!


Offender: Dick's Sporting Goods

Country: USA   State: Texas   City: Dallas
Site:

Category: Sports

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