I purchased the Stack & Tilt DVD after visiting the website online. It was clearly indicated on the website that the DVD set cost 19.95 (no clear indication otherwise). I provided my credit card and purchased the DVD with no final page indicating the amount that would be charged to my credit card prior to the check out. It wasn't until a day later that I realized my credit card was charged with 4 separate charges.
A. $106.08
b. $1.08
c. $. 54
d. $. 27
I called up Medicus (makers of the Stack & Tilt) and told them I wanted a refund. They said to simply return the package and it would be taken care of. I received the package, never opened it and returned it right away. Its been 7 days since I returned the package and I called today to check on my refund. I was told that they have not received the DVD's and I should check with the post office (they told me to mark it return to sender, no tracking number, etc.).
The part of this that is suspicious is that Medicus is located only 45 miles from where I mailed the package yet and there is not way it would take more than a day or two for them to receive the package. Since I have no tracking number its almost impossible to track down a rougue package and this becomes my word against theirs.
For anybody out there interested in buying the "Stack & Tilt Golf Swing DVD's) please note that they will process your credit card for at least $107 when they clearly say on the website that the DVD cost $19.95. Also, when returning the package please be prepared to have them simply tell you they never received it and you need to work it out with the post office.
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