My brother and I joined in order to get more fit. At the time they play off like they are this little independently owned and operated fitness club. As with most health clubs you get a discount to sign up for a longer period of time. Being hopeful people, we signed up for a year.
Classes started off great, the only hard part is that they are a little ways away, but with our schedules at the time it worked. Then things changed, my brother picked up a new job, my job changed, and our hours are such that we can't get to enough classes to make paying 100.00 a month worth it. Especially since my new job has a gym for free, and his college has a gym he gets to use for free.
I call them up and say I want to cancel (I fully expect some sort of fee, like breaking a cell phone contract, or leaving ANY other fitness club early) They state that they use ASF to do all of their billings. According to ASF the only reasons you can cancel is to move more than 25 miles from a club, or be permenantly disabled. Glad to see that what they care about is health, fitness, and customer service.
The manager there decides to give me great analogies, such as, if you buy a car, and decide you don't like it, you can't just take it back. Of course not, but I can sell it!? His great idea is to hand off my membership to a family member. Wait a minute, my brother is the one here who can't use it!? He says that their hands are tied. Now this little, locally owned gym doesn't control it's own memberships.
When I signed up, I was not made aware of a rigid cancelation policy, nor was I made aware that they do not even control their own memberships (which I still do not believe).
When considering a good cardio boxing/kick boxing gym, I would not reccomend them to anyone, because when life happens, they don't care, they just want your money!!
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