Usacomplaints.com » Shops, Products, Services » Complaint / Review: Nu-Century Inc - NCI NU-Century Inc refused to give a refund. When they was aware I would not pass GSA Schedule requirements. #992972

Complaint / Review
Nu-Century Inc
NCI NU-Century Inc refused to give a refund. When they was aware I would not pass GSA Schedule requirements

This documents my dissatisfaction with service by Nu-Century Inc dba NCI. The process to obtain GSA Schedule approval started November 2010 with Nu-Century.

March 2012, Nu-Century Inc. Submitted TS& P Properties LLC / dba DMV Transportation LLC proposal to GSA. After numerous requests for updates, I conducted an inquiry in August 2012 and within a week; I was in contact with GSA Staff. GSA Staff advised me the proposal was rejected and Nu-Century Inc was advised on June 8,2012 of the rejection by email to Kevin Chace.

August 2010, I advised Nu-Century In (Laurie Butler) I was in possession of the rejection letter and technical review, and miraculously they now had the same documents after I requested a refund.

The technical review and rejection note obsolete, missing documents and expired Dun & Bradstreet Open Rating submitted. Nu-Century Inc is supposedly the expert in obtain GSA Schedule Proposal approval. The reject proves otherwise, that Nu-Century Inc is incompetent, and I am requesting a refund of $3,500.

In addition, the contract signed on November 18,2010 paragraph 2 clearly states a refund will be granted if Nu Cen-Tury Inc has not processed and submitted the application to GSA within 60-90 days from receipt of contract. This process has gone on for almost two years.

I submitted a Better Business Bureau complaint. The following is the response to NCI.in response to Nu-Century Inc, I reference the contract signed on November 18,2010 paragraph 2 clearly states a refund will be granted if Nu-Century Inc has not processed and submitted the application to GSA within 60-90 days from receipt of contract. This process has gone on for almost two years.

The proposal was rejected for old forms and expired Dun & Bradstreet Open Rating submitted. This shows Nu-Century's lack of expertise and incompetence. Nu-Century Inc should determine companies' compliance with GSA Proposal Standards before taking any monies.

In addition, the proposal was submitted to GSA, March 2012. GSA issued a response June 2012. Nu-Century Inc due to there incompetence did not acknowledge the response, until I requested a refund and under my own ingenuity found out the proposal was rejected with the supporting documentation (Rejection Letter and Technical Review). Nu-Century Inc never provided me with the rejection letter or technical review.

I continue to request a full and / or partial refund.

Offender: Nu-Century Inc

Country: USA   State: Florida   City: Oldsmar
Address: 297 Scarlett Blvd
Phone: 8137490841
Site:

Category: Shops, Products, Services

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