Usacomplaints.com » Shops, Products, Services » Complaint / Review: Massage Envy Craig Ranch - Essel Group, Veria, Massage Envy, David Humphrey Shady Business Tactics - Verbally told one thing by employees - Fine print in contract says another. #984425

Complaint / Review
Massage Envy Craig Ranch
Essel Group, Veria, Massage Envy, David Humphrey Shady Business Tactics - Verbally told one thing by employees - Fine print in contract says another

Well folks, I just found out that I am stuck in a binding contract with Massage Envy for the next year. I asked the girl at the front desk if there were any cancellation fees, or fine print regarding cancellation that I should be aware of and she told me no. When I signed the contract I was under the impression, based on what the front desk girl told me, that I could cancel at any time (I consider what I was told a verbal contract that precedes the written contract).

Turns out that is not the case. The only way they will let you out of the contract is if you have to move, otherwise I'm stuck with it until the contract is up. I had zero issue with this company until they pulled this shady business maneuver. If you are going to go here, DO NOT, sign the contract unless you are 100% OK with the fine print. Two thumbs down. Way down. All because of shady business tactics.


Offender: Massage Envy Craig Ranch

Country: USA   State: Texas   City: McKinney
Address: 8950 Texas 121
Phone: 2147314085
Site:

Category: Shops, Products, Services

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