» Shops, Products, Services » Complaint / Review: - Great at charging you, bad at everything else (including canceling your account!). #982800

Complaint / Review
Great at charging you, bad at everything else (including canceling your account!)

This site is a joke. Let me count the ways.

1) Too many fake profiles.
A) Some fakes are maintained by third parties, trying to scam you out of money. These are, understandably, the hardest for a site to police, however, this site takes no active interest in policing these profiles. Continued reports to the site of a discovered fake account result in no action.
B) Many fakes are maintained by the site themselves!!! How do I know this? I set up two accounts. First I setup my real account. I didn't pay for it at first and several local, attractive members contacted me, asking me to upgrade so we could communicate. So, I did, and those members would then not respond. Not a big deal; happens all the time on dating sites, right? Welllllllll, then I setup a second account. However, this account had no real information in it. I put in no pictures, and I put in no information about myself. Lo, and behold, those same attractive members from before contacted me again on this second profile, saying the same thing: "Please upgrade so I can talk to you." So, these are bait accounts maintained by the site to get standard members to pay.

2) Payments and cancellation.
I paid for a few months, then contacted them to cancel my account. I contacted them 5 days before my membership was set to renew asking for cancellation. 7 days later, when my membership had already renewed again, I got a response from them saying (this is a paraphrase) "Sorry for the delayed response. We've received your request to cancel, however, we see your membership has already renewed. We have a 'no refunds' policy, however, as compensation, please enjoy a full membership for 2 more months".in other words, even though I contacted them well before my renewal date, they charged me anyway, and then, even though THEY were too slow to stop the autorenewal, they refused to give me a refund and instead gave me a free month. Unacceptable. We went back and forth for about a month and a half before I finally called my credit card and reported the transaction as fraudulent (My credit company agreed and reimbursed my account).

Don't get lured in!!! There are many other 'elite' dating services that are legitimate and not scams like this one!


Country: USA

Category: Shops, Products, Services


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