I placed an order with speedysigns.com and the changed my order slightly within the same hour, I expected the order to go out by Friday which would have been the following day yet t my surprise I receive and Email on Monday morning requesting my approval for changes made on Thursday. Now this wouldn't have been an issue has I not paid for expedited shipping "2 day air" only to learn it wouldn't be here until Wednesday 6 days "which do include the weekend" later.
After having addressed this with their customer service department I respectfully requested they cancel my order which they "after having spoken to a supervisor" agreed to do at a 15% of the original total paid to them.in other words because of the failure to send the item out in an appropriate time frame I get to pay them 15% of the value for the pleasure of their company.
If you or anyone you know wishes to have a sign, banner, invitations or whatever do NOT use this company for if anything goes wrong you will still be required to pay them which in my opinion is just really bad business which I'm sure you'll agree.
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