This online shop is just a fraud. Should you contact, the telephone options for "owner" and "billing" is simply an answering device that guarantees to call back. I am still awaiting my call-back. The option for "revenue" usually gets me transferred to some man called Steve who seems like he is on the mobile phone and also the option for "Customer Support" is possibly an answering device or additionally moves me to Bob.
I requested a $180 chess set like a 70th personal gift for My Father. I told Steve how crucial it had been that I'd it within' 4 times. He explained I'd contain it in 3 times. After 4 times with no shipping with no method to monitor it with this specific obsolete site I named, pushed 2 for customer support and undoubtedly the telephone was responded by David. After he set me on-hold to "examine my purchase" he returned and stated the merchandise has gone out of inventory for 2 months. He understood how annoyed I had been which today it had been too late to obtain the item elsewhere.
John provided no apology and had no problem for me whatsoever. I recognized it should be a-one-guy questionable operation-so I questioned him, "is that this a one guy store or have you got a boss?". He explained he's a boss. After I requested to consult with him he explained he'd need to contact me within 2 hours. No body actually called me. Exactly what a shock.
I simply need this to be always a caution for anybody considering creating a purchase from their website. Simply because that is outlined several bucks cheaper then your actual rivals doesn't imply you need to conduct business together. All of this guy needed to do was atleast apologize and attempt to assist me in some manner. I actually agreed to purchase the next-higher design but he'd not provide me-any discount or perhaps a split about the delivery cost. I am happy I discovered the merchandise elsewhere having a genuine organization since I might not have obtained the following product anyway. I can not think their site claims Number 1 in Customer Support! How is the fact that permitted!?
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