I placed an order for a nice dress for my daughter on October 18th and noticed two identical charges on our bank account today from Delia's so I called to inquire about it. They mentioned they put an availability hold on the funds right when the order is placed (Oct 18th) and once they ship (Oct 19th) they process the charge but won't take the hold off until the 26th. I mentioned it was never explained on the website anywhere that it was their policy to double charge my account. They are aware they do not state it on their website but they don't do it for everyone also they stated they cannot take the hold off sooner which is ridiculous! I will never shop there again! I am going to post this everywhere so everyone will be aware they will not have access to the funds held for a week or more. This is unnecessary and bad business.
0 comments