Usacomplaints.com » Shops, Products, Services » Complaint / Review: B&H Specialties - Tried to return an item that was not what I expected. #967842

Complaint / Review
B&H Specialties
Tried to return an item that was not what I expected

I'd requested a chair cover from the business called W and H areas in tx. After studying the testaments of additional clients, It appeared as if a sensible organization.

Our bike is just a 1974 suzuki gt750, I'd desired to enter it in a back display. The chair cover I acquired might perhaps have worked on another design, used to do not need to use it, since it wasn't like my unique.

I sent an email seeking a reimbursement that very evening, they delivered mean email back stating the return authorization was 5556. And so I went and delivered the bundle back from the ups store.

After over 3 months of waiting, I delivered another mail requesting if there is an issue using the return.

There's a guy called Charles Payne, Who began being really rude in my experience and wouldn't give me the return, saying I really could not study.

After several quick and nice (derogatory) e-mails, I chose to contact and have that which was the problem. Charles Responded and instantly started providing me a runaround, Subsequently his partner got about the telephone and stated I had been performing just like a 6-year old.

They're obtaining a 30% restocking charge, Therefore it ought to be of no good reduction, I've arrived at anticipate that anything could be delivered basically am not happy with it. The routine of the chair cover was diverse, The address didn't have “suzuki” stenciled about the back, Like I acquired the impact of from their web site.

I've since requested another address, which was proper, From The diverse organization to get a lot less cash. This experience has charge me $96, Along with A large frustration. I actually named the man a title, in the end I really could get from him were rude remarks. It had been like I'd insulted them by returning the address.

Today they're stating I delivered it without actually starting the bundle, I clearly had looked over it, I had been simply cautious to not harm the presentation. They stated that they didn’t actually understand who the bundle was from! Nothing had transformed, using the exclusion of me composing the return authorization number 5556.

Given, They stated they certainly were not precise reproductions, however it wasn't even close. I thought they're not dropping out, Easily need to spend A - 30% restocking charge. Used to do not understand it was a mother and place organization, the girl described extremely rudely that I had been speaking with an 86-year-old guy. But at the conclusion, She stated these were getting me A - 100% restocking charge, Since I'd triggered this difficulty, requesting to come back the address.

More From Steven:

WouldN't take my return, As Though I'd insulted him by not seeking the chair address:

A company named W and H areas, That does motorcycle alternative chair covers is just a small-company, possessed by an 86-year old-man named Charles Payne.

I'd requested a chair cover for my 1974 suzuki gt750, And Had desired to enter it in a classic bicycle display.

I acquired the address, also it was nothing beats my unique, I subsequently chose to deliver it back, Wow is me

I thouht it ought to be not a problem, delivered Charles an email seeking the return, He delivered me a rmh #5556.

I simply visited a advantages shop and had it delivered, Following A MONTH of waiting, That We regarded as a lot more than the full time to approach my reimbursement, I notice no refund on my account record.

After many attempts to form this out through emails (which I'd get replys like: “You can’t read” — “wantmore? ” I’d state what're you referring to?!?

I finally called the man so that as quickly as he understood it had been me, He got all huffy, And his spouse gets about the telephone, Stating I’m speaking with an 86-year old man…. And?

Then she gets all huffy and claims they’re likely to cost me A - 100% restocking charge (I'd previously decided to their standard 30%, that was waaay a lot more than enought to start with, to Get A little plastic carrier with a inexpensive bit of cardboard stating “gt750″…

Lengthy story small, the corporation needs people to simply smile and keep the truth that the chair includes aren’t appropriate for some people. For others, it might be good, But I anticipated a address using the correct emblem, foam sewing and proper routine for $77.95, plus $14.95 for delivery! This really is a product significantly less than 1 pound, in an exceedingly little container.


Offender: B&H Specialties

Country: USA

Category: Shops, Products, Services

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