Daniel Baldwin, a rogue and disgruntled installer has been posting slanderous comments about my DirecTV dealership. Although Mr. Baldwin has been sent a cease and desist letter, he has posted malicious entries on this site and other forums for over 4 months while we continue to request various posts deleted. He has returned to customers doors, and called other DirecTV businesses and colleagues. A year later and he still has no support, and many who now him consider is actions unprofessional and an unnecessary community nuisance. We have no indication he has gone to the proper authorities. We believe he is simply has a personal vendetta against me, and my brother, Ty Claiborne, who is a saleman. Mr. Baldwin is making false claims that my company is " fake, " and that we charge "illegal" shipping fees among other allegations. Our Directv administration is aware of the allegations, and concurs that these accusations are false. I have personally attempted to extend an olive branch to Mr. Baldwin, and have offered to arrange a meeting with the proper Directv administration. Mr. Baldwin instead claims that DirecTV is part of a "cover up" conspiracy, and that I am a "liar." He further taunts us to sue him-" what are you waiting for!" in his words. His obsessive behavior and absurd allegations are so beyond common sense, we believe he is impossibly unreasonable and maybe even psychopathic. We believe he has at times posted fake complaints on a public internet forum as we have yet to have anyone contact us even though we have posted our business contact information. No one has ever listed a real name or contact info in a complaint. If a complaint were authentic, one could simply call DirecTV and give their account number, and the account is connected to us. If there was a complaint, DirecTV escalates the account and we would have to respond with a resolution. Mr. Baldwin's allegation that a consumer cannot find us because of a "fake" name makes no rational sense. One could have several DBA names and it would make no difference in filing a complaint. Because Mr. Baldwin's accusations have gained no traction, he is now desperately searching for any technicality he can find. We have given all allegations to Directv administration. DirecTV is aware of all Mr. Baldwin's posts. We are patiently doing all we can to avoid litigation, and we are currently deferring to DirecTV legal and compliance.
I have run local reputable businesses for over 15 years, and my Directv dealership is the highest volume in Tennessee. Anyone with any questions or concerns can call DirecTV and give their account number. I can personally be reached at [email protected] My DirecTV Regional Sales Manager is Robert Bartram. He can be reached at RGBartramlll@Directv. ComMy dealership name listed with Directv is Capitol Theater LLC. My DBA is Capitol Media. My address is 127 West BroadwayMaryville TN 37801
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