Usacomplaints.com » Shops, Products, Services » Complaint / Review: Kids Galaxy Montessori School - Daycare refused to tranport my daughter to schoolas agreed and will not return fees paid for the service. #961502

Complaint / Review
Kids Galaxy Montessori School
Daycare refused to tranport my daughter to schoolas agreed and will not return fees paid for the service

We had an agreement with Kids Galaxy (Daycare) of Houston Texas to provide childcare and transportation to and from my daughters school daily. We had an agreement for a monthly fee of $360 which was paid in full during registration. We starting dropping off our daughter at the school on 09/04 at around 7:15am daily. School starts at 8am.

On 09/11, the beginning of our second week at the daycare, we got a call from her school that she had been coming late to school. And that she was late again for the third time. They gave us the option of withdrawing her from the school or having to face a judge if she is ever late again.

At this point, I had a discussion about the issue with the daycare director. She apologize profusely and promise to reprimand the daycare bus driver. She promised my daughter will never be late again. I waited for the driver to arrive with my daughter so that I could ask her if there is anything we can do to help.



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