Usacomplaints.com » Shops, Products, Services » Complaint / Review: Solaractive - Have e-mail 6/13, that custom product would be done, e-mail 8/22, saying they can t do it. #942251

Complaint / Review
Solaractive
Have e-mail 6/13, that custom product would be done, e-mail 8/22, saying they can't do it

I ordered 10 custom photo-reactive T-Shirts back in June.

On Jun 13, at 3:21 PM, solaractive wrote:

We can do 10, but the cost to print 10 is very expensive. We need to make screens per color of the design$25.00 each color$20.00 each color for film$15.00 each color for set up$25.00 each tee to print.
If you want to do that we can. First costs are always more expensive, then we have the screens and film so we can rerun it and only have set up cost. Let me know.

Thank you,
Debra MattesPresidentSolarActive International18740 Oxnard St. #315Tarzana, CA 91356www.solaractiveintl. Comwww.blazenailpolish.com818 996 8690Visit Our Blog! Check out our Facebook!

After several attempts throughout the entire Summer almost 3 months, of e-mailing back and forth, here is the e-mail I received this morning:

From: SolarActive Date: August 22 9:54: 19 AM PDTCc:

We are way too busy to run 10 shirts at this time, our minimum is 72 pieces. I hope we can work with you later in the future if things slow down here.

Best regards,
Sean BarnettVP of OperationsSolarActive International18740 Oxnard St. #315Tarzana, CA 91356Phone: 818 996 8690Fax: 818 996 8172Blaze Nail Polish is now www.RubyWing.com SolarActiveIntl WebsiteFollow us on TwitterLike us on Facebook


Offender: Solaractive

Country: USA   State: California   City: Tarzana
Address: 18740 Oxnard Street Suite 315
Phone: 8189968680
Site:

Category: Shops, Products, Services

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