I received my SBC monthly phone bill today, expecting to see a bill around $43. On the last page of the bill was an itemized statement from ILD Teleservices; the total was 412 minutes of calls; $56.30 in fees. The times listed for every single call was 12:08 am. They were billing this on behalf of Optical Telephone Corp. Of which I have not been able to find a mailing address, nor a website.
I called their billing questions # (800-433-4518) and told "Annette" I was disputing the charges and I wanted them to be removed from my SBC bill immediately.
Her response was; she was tired of people calling with complaints on this and she would go ahead and credit my SBC account, which would take 1 - 3 months!!! I called SBC, got a slight run-around with them as well... After everything was said and done, SBC has a claim on my account, and if the ILD Teleservices company doesn't get the credit to them by Dec. 13th, I will have to pay the charges.
This is absolutely ridiculous! I have not made a long distance call on my home phone in over a year; I dont even have a long distance carrier—only SBC for my local calls. I use my husband's cell phone to make long distance calls. I feel there should be a way for SBC not to bill for a third party — it should come from that company. I sure hope that ILD Teleservices and Optical Telephone Corp close down, before the FCC shuts them down!!
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