This company told me Jul 16th that they would have a DD214 emailed to me within 4 days July 19th after I paid $100 for an expedited service. It is now nearly 4 weeks later and when I call to inquire they hang up me. When I call from a different number they'll answer and then as soon as I say my name they hang up again, and the calls go to voicemail. The one response I've gotten by email said they would "nudge" their researcher to find out the delay. We need this form to close on a house and will lose our $2000 escrow without it and be homeless as our old house is rented out.
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