I found a monthly charge of 9.99 from Turbotxt being applied to my cell phone bill. I was not aware of such services that I had signed up for nor wanted. I called the company to ask why I was being charged. Turbotxt stated that I had implicitly agreed by clicking a series of popups that had shown up on my phone. I told them that I had never conciously agreed to any services from them nor did I even know at that point what they were offering.
I requested that they immediately stop charging my account and remove any subscriptions. They did so. I asked that the 9.99 be refunded to me. They told me that they could not do this. I told them that I would consider pursuing a lawsuit and or further action to stop them and get a refund if they did not agree. Only at this point did they agree to send me a check.
I further looked into what Turbotxt was offering and found that there is nothing more than them sending a text every week" Every week youll get facts that seem too incredible to be true. Plus, youll collect points for electronics and more on the go!". I looked through my text messages to find such the following ridiculous texts that I had previously disregarded as being spam. This is what they claimed to be offering for 9.99 a month.
It is clear that the company is trying to claim to provide services and fraudulently signing up customers in a uninformed and disguised manner.
1.) "To boost performance, update your android device to the latest release of firmware. Go to: Settings, About Phone, System Updates."
2.) "On June 27th, Android announced its new 4.1 version is called Jelly Bean."
3.) "With Jelly Bean, Android's newest version, there are several new shortcuts."
4.) "If you are about to get on a flight, save web pages to your hard drive for viewing."
5.)"Enable USB transferring at SettingApplicaitonsDevelopment USB debugging."
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