Last Sat. Around 3-4 pm on 7/7 I tried to return 2 unopened food items without a receipt & got interrogated with a ton of questions from cus. Service employee even though 1 item was a kroger item.
So I asked to speak to mgr. He also asked me several questions & then scanned one item & said it was never purchased there but it was.
So then he said nothing after that & did not refund my money so I left with the 2 items & took them back to my car.
I went back into the store because I had forgot to pick up my prescription & then I saw the mgr. Who refused to refund my money even though they were unopened so I decided to walk up close enough to look at his name tag but there wasn't one so I asked him his name & he said "Brian."
He then asked me where the 2 items were & I said the "car".
And then he said he had me on tape stealing the items & he was going to call the police.
I decided to leave but it a crock that he had the audacity to accuse me of committing a serious crime & publicly humiliated. Me.
If Fry's was smart they would terminate him for falsely accusing me.
And I will be looking at legal options.
And if they keep him employed then the jerk will just feel emboldened with power & keep on lying & intimidating older women.
And the moron will just drive away customers.
He is a disgrace & apparently his power has gone to his head & his ego is as big as the universe.
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