I have had all three of my Pomeranians claws trimmed from time to time at the store #0529. When I needed all 3 done at once and hurried out of work with my husband and traveled a few miles to the store, we were told they only had my one dog on file and needed proof of rabies shot. I told her that we had them all done there and she said they had no record. Of course, I just couldn't reach into my purse and pull out the vet records again so I asked her to call the vet... I had to ask her, she didn't even offer. Apparently the previous employees had been trimming the other 2 Pom's claws under the one's name. So we had the one Pom trimmed, and I complained to the manager about their poor record keeping which was surely the reason the groomers are standing around with an empty salon! I told him that there is no way people are going to have those records on them, but since he looked only about 18 years old the look on his face was: "I don't care". We left after the groomer finished one dog FOR GOOD. I will not buy from this store again. We own 3 dogs and a 55 gal. Fish tank, and a cat. The comptetion is great out there. Why are you beating your customers off?
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