Usacomplaints.com » Shops, Products, Services » Complaint / Review: RingCentral.com - False advertising, free trial, trial, free. #891860

Complaint / Review
RingCentral.com
False advertising, free trial, trial, free

I signed up for a 30 day, supposedly free RingCentral 500-page fax service, but then they charged me $9.99 immediately after activating. This was after spending dozens of minutes with their tech support service because their phone number verification service doesn't accept VoIP or digital telephone numbers. I called their tech support, and the rude sales rep kept trying to pressure me into buying an extra 500 minutes, not pages. After trying to "explain" this to me a few more times, I told him I wanted to cancel the account, to which he responded that no company does 500 page free fax trials, so he just put me on hold indefinitely. I am in the process of contacting my credit card company and having them issue me a new card and reverse the fraudulent charge.


Offender: RingCentral.com

Country: USA   State: California   City: San Mateo
Address: 999 Baker way, 5th Floor
Phone: 8773829073
Site:

Category: Shops, Products, Services

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