Usacomplaints.com » Shops, Products, Services » Complaint / Review: Guardsman Furniture Protection - Rip Off. #876172

Complaint / Review
Guardsman Furniture Protection
Rip Off

This company is a total rip off. They will deny you service based off the smallest technicality. I have been denied coverage both times I submitted a claim. This last time the finish on my coffee table was peeling up. I didnt notice it until I wiped the table off with a rag. The rag got caught on the finish and ripped up a 5 inch long strip of wood.

In the Guardsman plan it says it covers Scratches, Gouge, Chip, Cracking, Bubbling or Peeling of a finish however they said my situation was not covered because it was not a single incident. The Guardsman rep told me that I should be able to clean my table without peeling up the finish and that I did not accidentally clean my table so it was not a single incident. I cannot believe I purchased this insurance. Biggest waste of money ever!



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