I Have a significant blemish of sorts on a recliner I purchased from Bassett furniture. I Purchased the 5-year warranty for my furniture from Guardsman so I requested a service request. I naturally felt confident that they would honor there service when they say and I quote " Rest assured ...
Weirs Furniture Store recommended that I buy damage protection insurance for dining room and breakfast room tables I bought. A week or so after purchase a maid scratched the one of the table tops, which we believe can be fixed inexpensively. I filed a claim with Guardsman and they replied that I ...
This company is a total rip off. They will deny you service based off the smallest technicality. I have been denied coverage both times I submitted a claim. This last time the finish on my coffee table was peeling up. I didnt notice it until I wiped the table off with a rag. The rag got caught on ...
This company has no problem with taking your money for warranty coverage, however, if needing to place a claim, they give you at least a minimum of two months before you get any help if any. This is a total rip-off. I would find another company to provide warranty on new furniture. This is the ...
What a SCAM! I purchased the 5 year plan for my 9 piece leather sectional couch. There are 2 tears on the back of two of the pieces and one of the nipples that connect the pieces is broken. I have not moved the furniture since it was delivered and installed the end of May. The tears occurred when ...
I was doe-eyed with the promises Guardsman made about their product to protect my new sofa that cost a bit of money from La-Z-boy. What I didn't expect from the purchase of the service was that it would basically cover nothing. Even when I was prompt in reporting the damage/rip to the sofa, ...