Usacomplaints.com » Shops, Products, Services » Complaint / Review: LegalZoom.com - LZ advertised/processed payment for 15 minute LLC. Afterward, learned it was 30 DAYS - or several hundred dollars to expedite. #867472

Complaint / Review
LegalZoom.com
LZ advertised/processed payment for "15 minute LLC". Afterward, learned it was 30 DAYS - or several hundred dollars to expedite

Legal Zoom or www.legalzoom.com advertises that you can form a new "LLC" in about 15 minutes. They also name a fee that ends up being a little over $210. Be prepared to pay 3 times that amount!

Without explaining the steps, they took my information, processed my payment, confirmed payment and failed to notify me of any additional status. Over the next two days, I became impatient and called their customer care number to inquire about the status. I was told that the 15 minute promise was an [unreasonable expectation] and in reality it would take over 30 days to get through the process.

Although I had chosen the upgraded option to pay for "overnight documents", that was only after they acquired said documents, which was a very long and drawn out process.

After a bit of complaining on my part, LegalZoom then offered to expedite the process to 7-10 days for an additional $115.


Offender: LegalZoom.com

Country: USA
Site:

Category: Shops, Products, Services

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