Complaint / Review
Progressive / royalty truck insurance, ca
Progressive and royalty truck insurance I was swindled by Progressive insurance and their agent Royalty truck insurance

I recently purchased an insurance policy through Royalty Truck Insurance (RTI). My policy premium down payment was $1,965.00 of which I paid $1,563.00 on January 24 with a remaining balance of $402.00 to be paid within 15 days. On February 9, RTI withdrew $200.00 from my bank account and on February 13, they withdrew the remaining $202.00.

On February 27, I cancelled this policy. On February 28, $482.90 was withdrawn from my bank account by Progressive Insurance; however the initial agreed upon monthly payment with RTI was $422.00. After canceling this policy, I received a refund on March 12 in the amount of $323.93.

I am writing this to inquire as to why I have only received a refund of $323.93, when I paid out $2,447.90 in total after only having this policy for one month; as well to inquire when will I receive the remaining balance owed to me. They told me that the remaining balance of $1701.99 was not refundable. Can somebody help me!!!