I'm as psychic as a doorknob but I got a job with Miss Cleo. There was no test or anything I just said I could read cards and I was on.
I was told to keep people on as long as possible. I was told to get as much information (Name, address, email, etc.) from the caller right away. If I was asked about a free call I was supposed to say I knew nothing about it and refer the person to the customer service number.
My supervisor was called "Rose Dawson" and she sent me pages and pages of bullshit that I could use to make up a reading. If a person wanted to talk to Miss Cleo I was to take all their information slowly, keeping them online for as long as possible. At the end I was to tell them that all Miss Cleo's readings end up on television.in truth, she doesn't do readings at all, there is no waiting list.
Employees have to make sure that the average call lasts at least 13 minutes if they log off with a lower average then they can be suspended. I tried doing this but after an hour and a half I couldn't take it. It's just wrong. Then I found out that the company wouldn't pay me because I worked less than two hours.
This company is a complete rip off. I'd advise people to stay away.
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