Because of their deceptive tactics on a cell phone website (InPhonic.com), I inadvertantly 'ordered' a phone from them. When I realized they had placed an order & withdrawn money from my debit card, I went ahead with the order since I had linked there from EBay & the deal sounded reasonable.
The phone came, the service & plan were not as advertised. It dropped the only 2 calls I tried to make, & I returned it the next day, and began trying to get my money back.
My 1st month should have cost $104.32. They withdrew $104.32, $41.48 twice, & $21.36 from my debit card, in addition to $44.43 from my credit card. The reps tell me that the $104.32 charge 'didn't go through' - while I'm looking at the statement from my bank showing me it did!
I have notified my credit card co of the fraud there, but the charge hasn't yet been removed. I faxed my bank statement to these people, but even that hasn't made a difference.
I want them to return the doubled charges, totalling $148.76 right now, and then I will fight with them to get my additional $104.32 back once they receive the returned phone.
This has caused a true hardship, especially for a product I didn't even know I had ordered. Their reps are very polite, but I waste hours daily trying to get this resolved & have for the last week, and the next time they 'apologize', I'm going to throw up through my phone. I just want my money back.
They swooped into my accounts so quickly, they can just as quickly give me my money back
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