I cannot believe I am filing another one of these & so soon. I did not know about this site until a week ago. I am so tired of getting ripped off. I ordered a pair of boots, Geri is the style name, around the end of January & received them quickly. When the got the boots they were very cute not exactly high quality, but I tried one of them on and thought they were fine.
Three days ago, I got them out to wear them and took the paper out of the other pair and then I stuck my hand back in there to see if I had gotten everything. Right in the center of the shoe was a sharp nail sticking up at least 1/4 of an inch or more. I could not believe it! I sent them an email and this morning I got a response saying they were sorry that my purchase did not work out.
I called & told the girl what had happened & she acted shocked. Then she said something like that is awful, we will send you a return label with free shipping. All you have to do is take it to ups. Would you like to replace that with another pair? I said no, I just want someone to know this so when you get them back, no one would hurt themselves. And she said I will make a note of that. I said I want to cancel my subscription, she said something like we hate to here that, we have other things besides shoes. I said no that's ok I want to cancel and she said I'll take care of that for you. What the crap??!! I am going to return the shoe, I am not out anything, but their attitude was strange. I would like them to be informed of this, besides ok thank you.
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