On 29 August I placed an order for a custom-made pair of Liberty boots. The phone order was followed-up with an e-mail, and paid in full with my credit card. The boots which were sent to me on 23 December were not the ones I ordered.
In his e-mail 23 December Richard Perryman stated "I will give you the option to cancel this order for a full refund."
After false assurances that a return label would be sent, I mailed the boots back to Richard Perryman at Bull Run boots. They arrived at 1:44pm 9 January.
Since then I have received more false assurances that the refund ($1,649.99) would be credited to
my account.
It is quite obvious that Bull Run Boots has no intention of doing what it states in its
e-mail messages and should not be trusted.
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