Don't complain directly to Mark Light mlight at jewels dot com) the CEO of Sterling he will ignore you and sick his attorney on you to threaten you with jail.
His attorney, Stephen Zashin says, "... Do not direct communications to Mr. Light. Mr. Light has been advised not to communicate with you. Also, do not direct any communication to any other Sterling executive. If you continue to do so, Sterling may seek to prosecute you under O.R.C. Section 2917.21 (A) (5)."
Takes a real man to let others fight his battle for him.
If you want to talk send me a message at jhallisey1231 at centurylink dot net
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