Usacomplaints.com » Shops, Products, Services » Complaint / Review: American Van Lines East - Received a, intial low estimate and once the truck was we were at the destination, they would not move my belongings off the truck until I had to pay an additional $681. #814862

Complaint / Review
American Van Lines East
Received a, intial low estimate and once the truck was we were at the destination, they would not move my belongings off the truck until I had to pay an additional $681

Please do not use American Van Lines East Tampa

My Estimate went from $445 to $1123! I received an estimate to move my belongings out of my house for $445. The estimate included 3 men for 4 hours at $87 per hour. I listed the items that I would have moved into an apartment and then continue on to a storage unit. Once the moving company showed up, they said that they would have to bubble wrap, shrink wrap and tape up my wood furniture and sofas. I told them they did not have to do that but insisted that was company policy. Materials cost an additional $340 and added another hour to the original estimate. The 2nd issue was that the truck they used was not large enough so they would now have to make 2 trips to the storage unit and apartment. This added another 1.5 hours since they did not send the right truck. The third issue was once we got to the storage unit, they would not unload my belongings until I paid another $688 which included 4 additional hours ($348) and materials ($340). The three men also did not take a lot of care of me belongings during the move.


Offender: American Van Lines East

Country: USA   State: Florida   City: Tampa
Address: 9525 North Trask St
Phone: 8132698390
Site:

Category: Shops, Products, Services

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