Usacomplaints.com » Shops, Products, Services » Complaint / Review: Home Depot - Bait and switch. #807871

Complaint / Review
Home Depot
Bait and switch

Over the Christmas holiday I received an e-mail from Home Depot promoting many items at good savings. One caught my eye (model P704 Ryobi flashlight) On Home Depots internet site the P704 Ryobi flashlight was also pictured. I ordered the Flashlight for instore pick up. When I went to the store, I was given a Ryobi P700 flashlight and was told, "until we sell out of the old P700 flashlight you can not get the P704 flashlight unless you order from Home Depot and have them ship it to you."

I requested a refund and returned home to reorder the P704 as advertised flashlight, and have it shipped to my house, from Home Depot.

When I received the flashlight in the mail, I opened the box to find a P700 Ryobi flashlight inside.

If you do a search on these two flashlights you will see that P704 is a much better flasllight than the P700.

All I wanted was the Flashlight that was pictured.


Offender: Home Depot

Country: USA
Site:

Category: Shops, Products, Services

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