First, I should tell you this is not a complaint on prices or tainted food. This is a complaint about service.
I have shopped at this store for over 10 years.in comparison with Safeway and Fred Meyers, Albertsons had the lowest prices.
Recently, this store has put in self scanning machines and removed over half of their cashier stands. Needless to say, this is not my ideal on customer service.
Not only does it take twice as long to cash out, but the machines are generally messing up to the point of frustration! The last time I shopped there, I left the whole shopping cart filled with food and walked out.
I am an intelligent individual. I work with computers, and mag cards every day of the week. So the problem is not lack of knowledge on use of the machine.
I personally, do not enjoy scanning, packing, and loading my groceries myself. I also, do not know anyone who enjoys this. Where is the customer service, where are the cashiers I have come to know on a first name basis. Were they fired, layed off?
I will no longer shop with this company. I feel they are attempting to automate the store. To bad for them. I am not the only one who feels as I do. My customer base tells me the same dissatifaction I feel. Obviously, this store doesn't want my weekly $200.00 I spend for groceries.
I Will Shop Elsewhere!
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