Usacomplaints.com » Shops, Products, Services » Complaint / Review: Downeast Energy - Refuse to stand by their work. #797427

Complaint / Review
Downeast Energy
Refuse to stand by their work

Summer of 2010: I let Downeast Energy install switches (when they were hired to put in new valves for all the units), so I could turn off the furnace in the summer for heat but allow it to run for the hot water in my multi-family apartment building.

They never gave me an estimate and it was very costly, but I never objected. I thought I was getting a quality jobdone. Now after only one season of use, there is a problem with the first floor getting heat and they refuse - absolutely - to come look at the problem and stand behind their work. Although I am not a Downeast customer anymore because of the attitude I got from their credit manager when I was behind about $100 on my bill last year, I expected them to stand behind their work. What a shock.

Now I will tell all and sundry that they cannot be relied upon to do quality work - despite their exorbitant charges. SHAME ON THEM! We have a right to expect better from companies like this.


Offender: Downeast Energy

Country: USA
Address: 288 River Street
Phone: 2073246777
Site:

Category: Shops, Products, Services

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