On 10/30 I ordered a personalized plate for a friend who just had a baby. My credit card was debited almost immediately, however I never received the product. The web site states that the order will ship in 3 days and a confirmation e-mail will be sent. The only confirmation I received is that my account was debited! I have sent multiple e-mails to this company and have called several phone numbers that i found associated with this company. I left several messages on one number. Another number had a full mailbox. I finally contacted the Better Business Bureau and filed a report. Yesterday I received an e-mail from this company stating that my order was being processes and should arrive soon but there was a problem with someone who they apparently contract out to for painting these plates... Honestly I'd just like to have my money back! I would never recommend this company to anyone. Please don't order from them... instead just flush your money down the toilet! I'm sure I'll never receive the plate!!! Hopefully with the help Of the BBB I can get a refund!
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