Usacomplaints.com » Shops, Products, Services » Complaint / Review: Best Buy - Flat screen TV. #789262

Complaint / Review
Best Buy
Flat screen TV

My partner purchased a costly flat-screen Television in 2005 at Bestbuy. We were questioned if we desired to purchase the warranty on which was initially a $6,000 Television. The warranty was roughly $400 at that time.in 2008 right before the guarantee ended the "cell" began to display what seemed to be "rainfall" outlines operating through whichever display was on. The specialist was surprised in the alternative cost of around $7,000, he explained it had been the best thing we purchased the guarantee. I obviously restored my guarantee for another nearly $400, for another three years.

Today, it is the 3-year warranty may end at the conclusion of the month, and so I named Bestbuy to buy another warranty. I used to be amazed once the Geek Squad broker questioned basically was delivered an request, I stated, no I'dnot. The broker subsequently explained he was sorry, but since I have was not provided an "request", I wasn’t permitted to buy another guarantee. He apologized profusely, but explained that it had been organization plan and there is nothing they might do.

I stated that I currently have a Television that my spouse who died this season; needed, and I’m caught if anything occurs to it again. I had been informed when that occurs I will generate the Television in and they’d be pleased to repair it, but I'd have to spend "outofpocket" for that repairs.

I mentioned, this appears like a fraud as you are able to just buy a guarantee once, by "request" and it is also poor when the item stops working. At this point you need to purchase a new one.

Therefore not just are item created using an "termination day", you-can't buy a guarantee to protect repairs following the first three years, atleast with Bestbuy. Appears they're relying on the short-life period of the merchandise, to allow them to relax you for another over-priced merchandise. Their justification was that engineering modifications plus they couldn’t be accountable following a particular period moves.

I'd believe that they might atleast provide a guarantee that addresses 50% of the repairs or anything. Since $6,000 Television often will charge $2,000, however the repairs I'd envision, could be cheaper too.

Most or even all our house digital items originate from Bestbuy. I related thing occurred with my printer this season. I’m so completed with Bestbuy.

Ex-Bestbuy custome


Offender: Best Buy

Country: USA   State: California

Category: Shops, Products, Services

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