Recently, I learned that New IT, Ltd had been charging my Pay Pal account about $10.00 per month for the last year. Since I don't normally use Pay Pal, it's not something I check often. While I did subscribe to their service earlier this month, a pure coincidence, I have never subscribed to it prior to that and I certainly would not have authorized a $10.00 monthly premium. The service I subscribed to earlier this month was a "free" application download through the Android market. There is no mention of an automatic subsrciption for the download that I saw.
I contacted Pay Pal who initiated an investigation, but couldn't tell me much about who was charging my account.
When I contacted New IT, they first told me that I had "subscribed" a year ago, which I never did. The first time I became aware of their service was when someone sent me a file to download using their application. They stated that their "terms and conditions" authorized them to charge my account. I consider this to be either a stealth charge or outright theft and the fact that I never received any sort of confirmation of payments made suggests that hidden subscriptions are the center of gravity for their business model.
They finally issued me a partial refund for the final two months of "service, " even though I'd never actually used the service over the previous year (I didn't even purchase my smartphone until a month and half after the subscription began). I told them I wanted a full refund. Their answer was that they "can't."
This company does not employ an ethical business model or practice. At best, they prey on unsuspecting "subscribers." At worst, they're stealing money through hidden account charges.
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