I used to be a loyal customer of It Works, and received their Ultimate Body Applicators by autoship. The wraps (which didn't work for me) started to pile up because they refused to cancel my autoship, saying I was contractually obligated to stay on the program for a certain length of time.
As soon as I could, I canceled my account with It Works, and then in an attempt to recover some of my costs for the wraps, I began to sell them on eBay. I used my own images. I stuck to a generic description.
I sold a couple of wraps, and then I got an eBay message from ItWorksCompliance saying:
Dear xxxxxxxxxxxxxx,
It has been found that you are selling It Works products in a manner that is non-compliant with our policies and procedures According to the It Works policies and procedures our products are not allowed to be sold on eBay. Unfortunately, selling through eBay is against policy 23. This is to protect our company integrity, brand name, and to keep our product exclusive. Please remove your products immediately from these venues.
23. EBay / Online AuctionsYou may not list or sell It Works products on eBay or other online auctions, nor may you enlistor knowingly allow a third party (customer) to sell It Works products on eBay.
Thank you for your prompt response in this matter!
Sincerely,
It Works! GlobalCompliance [email protected]
- itworkscompliance
When I responded that I was not contractually obligated to It Works, they said that it doesn't matter, and the no one can use their brand name on eBay. EBay promptly canceled my auctions.
This is a HUGE abuse of eBay's VEro program. I am disgusted. I have a pile of wraps that don't do a thing for me, and apparently I can't sell them. How is this fair?
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