Hands down the worst experience I've ever had with any service provider. Unfortunately, at least until my contract expires, the experience will continue to be my own personal hell.
The details include but are not limited to: Failure to keep pre-arranged service call appointments, refusal to honor previously agreed upon financial arrangements (e.G. Charging for waived service call fees), improper billing, and harassment.
Wait, what's that? Oh, it looks as though I'm receiving another harassing phone call from this company. If you enjoy nightmares in the daytime, then yes, by all means go with MONITRONICS.
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