I ordered a new custom trailer from a salesman at Chasony's trailer and paid 1/2 of price to start production. Total production time including set-up was 6 weeks. Two months later I started inquiring about the status of my trailer, I was told it was done in the 1st stage of production and to finish with the set-up of equipment Tony Pearson (owner) needed the second half of payment, which was made. I was told it would be done in about two weeks, when I called in two weeks time I was told the trailer was back in the first phase of production and my primary salesman would no longer be helping me with the conclusion of the trailer, everything was to go through the owner Tony Pearson. Talking with Tony Pearson was like talking to a Pitt Bull Dog he started accusing me of changing plans (which never happened) and being uncooppertive in all asspects. Also stated he had health issues that could be worsening so I was cautioned not to stress him any further.
I got Tony to agree to send me pics of my trailer when it was completed, he agreeded and sent me pics. I had a friend in the area and had him check on the trailer before delivery and the pics I was sent were horrible, the trailer was not the trailer Tony sent me pics of and the trailer was riddled with wrinkles dents and scratches. My friend was not allowed inside the trailer to inspect it. Tony refused to hear any complaints about the trailer he had personally inspected and released for delivery till I sent him the pics my friend sent me. After recieving my frinds pics he said he would fix the problem in two weeks time. After two weeks Tony set me pics of a trailer and said everything was fixed, I reviewed his pics and agreed that the trailer appeared to be in better shape.
Upon delivery I was schocked to see that I recieved a trailer that was not what Tony had sent me pics of and the inside that was never turned down for inspection, you guessed it, what a desaster. I don't know where to begin form the door to the sinks, flooring, ceiling, tables and finnally the roof OMG. It looks like his reject trailer he sent me or else it was his first or he let some kids put it together, I'm not sure but after talking with him about it, his comment was for me to bring it back and he would fix it. A third time? Or he would sell it for me at a lower price and give me part of my money back!
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