My gripe with this company is that they are not honest with the fees or their service. It is unclear how the process works NAD HOW THEIR FEES WORK. I thought that when I went through the process online and paid:
$49 - New passport fee
$50 - Processing fee
$30 - Fed-Ex fee
$129 total
That was what my passport was going to cost! Guess again! On top of that I now have to pay for $170 government passport fee, $58 Overnight fee to send my documents to these people, AND $25 Acceptance Agent (Post office fee). So no my damn passport is costing me $382.
Look if you can do this on your own. Do it on your own. Do not go through a service - they are charging you for nothing. I feel like I just bent over! IF THEY WERE CLEAR ABOUT THEIR FEES AND THE ADDITIONAL COSTS - I tell you I would have not even gone down this path - I would have just went about this on my own!
Man that really hurts a pocket book to go through this. I am cancelling my order with them now. Still going to loose my $50 processing fee. That is obvoiusly how they make their money $50 at a time. Nickeling and diming the consumer.
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