I have been renting from rent 1st since may of this year. I have had problems with them ever since, in fact the only time i havent had problems with them is when i paid up for a month then i got phone calls starting 2 days before the note was due and no matter who i talked to it was always unpleasant rude threaten individuals i have ever had the unfortunate situation of experiencing. And no matter who i talked to and said when i was paying the note, they never noted it and i still go phone calls everyday from somebody asking me when i was making my payment.
Then it got worse, the would show up at my house asking me to make payment or they are taking it back, it felt like i was being terrorised in my own home by a bunch of thugs. I'm a single struggling mother, and i have never been 2 weeks over due for any payments. Where are these people's heart, it hard out here to understand another person's struggle without mounting fear in there hearts. I dont have anything fancy i am buying from them a fridge and washer and drying which i can't live without and i have tried to understand their situation but this kind of treatment is unacceptable. Everytime i'm late they charge me a late fee isnt that punuishment enough??? They are now threating me with legal action after being 4 days late on fridge and washer and dryer. It would be helpful if someone could help deal with these horrible scary paid thugs i would be grateful. Thank you, tina
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