In my situation dealing with IMPS, I had a verbal and contracted (written) agreement with the foster home and IMPS. The foster home contacted me before getting my puppy and said she thought it might be $100 more, when I got her the price had not changed from the original. After getting my puppy I was contacted and told that I owed $170 more than the original agreed and told it was a mistake made by the foster home. And why should I be held responsbile? After arguing back and forth with the foster home I reluctantly agreed to pay half the foster homes mistake. To add insult to injury, it has been two months and I still have not received the medical records that were promised to me. Odd considering they can take the time to call me and tell me I owe more money, they have time to deposit checks but they do not have time to send me my dogs medical records so that I can assure proper vet care! IMPS has no concept of business ethics, they are not professional and they could be leaning towards fraudulent! If I didn't love my dog so much I would completely wish I never heard of the company!!
0 comments