My experience with this company was extremely negative. First of all, they are clearly taking advantage of the public with their Internet ad. They advertise the offer of a free sample only for $1.95. After an order is submitted with credit card information, you receive a message that your card will be charged $79 each month. You cannot cancel or reverse the transaction after that. The ad is very deceptive. A representative from their company called me to confirm the order a couple of days before I received it. I told them I did not want the merchandise and to please cancel. I received the package anyway. I called within 14 days of receipt to get an RMA number and was told that my card was charged the day before and I would not get a refund. Apparently, they start counting from the day they charge your card, not the day it is received or even shipped. I spoke to a supervisor and she told me there was nothing she could do about it because my trial period was over and had been converted to and account. I called my credit card company and disputed the charge. I also cancelled my credit card number for a new one in the event they try to put further charges through to my card. Please don't make the same mistake. Stay away from this company.
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