I have called The Work Number every day for 2 weeks and have yet to talk to a representative. I have sat on hold for over 13hrs total. It would be nice if they did their job so I can do mine. I can't log in to their website and it seems like no one even works there! This is ridiculous, what kind of services do you offer if you don't do a damn thing?
I've called every number you have on your website and after navigating through your automated menus I sit on hold for HOURS upon HOURS. I've sent numerous emails just to have an automated email sent back telling me to call you at 1 (800) 367-2884.. I'm disgusted by your customer service, or lack there of. My employer has been notified and has also failed to contact anyone there in the past week. They have agreed to not use your services any more because of that reason.
Good job losing our business!
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