Complaint / Review
Answering Specialists, Inc
Overcharges, non-responsive to billing inquiries, disrespectful correspondence, don't provide services they claim

This company does not provide the services they claim. The messages are not delivered until hours later. They do not follow the agreed upon script when handling customer calls. They have charged my credit card for services I am not familiar with and they do not respond to phone calls or emails regarding billing inquiries.

Callers are consistently put on hold immediately after the phone is answered. The supervisors send rude and disrespectful emails in response to questions regarding why your calls are not answered in a timely manner or why the receptionists do not follow the scripts.